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Meet our Family Team!
​"I love coming to work everyday with my family! My husband, Eric, and I are very blessed to be a part of New Way Hearing. I'm still in college studying to become a doctor of Audiology. As a Licensed Hearing Aid Specialist, I currently run our Jacksonville Clinic for the family business. I also perform most of the day to day accounting, and I'm in charge of tracking all of our sales. I love meeting new in interesting people, and being able to truly help to improve their lives! It's such a neat thing to know that we are making such an impact! My favorite sound is music, all kinds of music... I love music!"
Michael B. Knapp, HAS, ACA, BC-HIS 
President & CEO
Hearing Aid Specialist
Board Certified in Hearing Instrument Sciences
"If there's one thing I wish everyone realized, is that we actually hear with our brain. Our ears are simply the receptors that convert sound energy into electrical signals that are sent to the brain. And, you can't put a price on your brain! My favorite sound is hearing waves crashing on shore. What's yours? It's a sad reality that some people truly take their hearing for granted. I know firsthand by working with folks who've told me they'd rather not hear than spend a dime on hearing aids. Wow? That's like saying, "I don't need to see with my eyes." Can you imagine? We actually see as much of the world with our ears as we do with our eyes. Hearing allows us to communicate with others and interact with the world around us. Patients have told me that they, "Feel left out," and "Feel afraid because I can't hear what's going on around me," and even, "I feel stupid." I can't tell you how many people I've cried with people after fitting them with hearing aids for the first time. What a blessing it is to have the kind of career that makes such an impact on other peoples' lives. Based on our own high ideals, we've set out to establish a new industry standard by serving our patient's hearing health care needs above everything else. God is the head of our company, and our mission is to honor Him in all that we do in our lives, and in our business. By serving You, we are serving Him. It's that simple. If you or someone you know needs help with their hearing, please let us show you the New Way."
"I believe God creates us with specific gifts for His use and plan. One of my gifts, I believe, is to make people feel welcomed. As New Way Hearing’s front office person, it is my pleasure and responsibility to ensure any patient coming in, or calling, has the sense of welcome and genuine belief New Way Hearing cares about their hearing health care needs. I have had the opportunity and pleasure to see our patients’ lives and their family's lives change for the better as a result of the patient being able to hear again. I am excited and looking forward to being a part of bringing patients’ with hearing loss back into society and having a social life. New Way Hearing’s focus is to serve the patient and their needs. I look forward to being of service. My favorite sound is my kitty cats purring."

Linda S. Knapp, HAS, PCC
Vice President & COO
Hearing Aid Specialist
Patient Care Coordinator
"It is such a wonderful gift to be able to come to work every day and truly help people! The relationships we form with our patients is so special. I love what I do, and I believe it shows in my day to day activities at our Clinic. People tell me that they are happy to work with someone who obviously loves what they do, and I feel so humbled. My favorite sound is hearing the ocean waves at the beach."

Eric J. Overton, HAS
VP of Marketing
Hearing Aid Specialist

Lindsey H. Overton, HAS
VP of Sales
Hearing Aid Specialist

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New Way Hearing​ 
Family Team


Office: (904) 644-8779

Fax: (904) 644-8737

Toll Free: (888) 322-1555


(904) 644-8779
Jacksonville Clinic
10752 Deerwood Park Blvd. #100
Jacksonville, FL 32256
Orange Park Clinic
1482 Park Ave. (US17)
Orange Park, FL 32073